Get help with Can Swap
Email is the fastest way to reach us — a real person reads every message, usually within two days.
lei.cao.life@gmail.comInclude your device model and what you tapped right before the problem — it usually cuts a round-trip.
common questions
- Is there a timer?
- No. Take as long as you like. Some Challenge levels limit how many times you can check your order, but never how long you think.
- What is Party mode?
- A pass-and-play mode for 2 to 4 players on one device: one player hides an order, the next guesses it. There are no hints and no ads, and the fewest checks wins.
- Is Can Swap free?
- It is planned to be free to play, supported by optional reward videos and optional in-app purchases.
- When do ads appear?
- Reward videos only play when you tap a button to watch one. A full-screen ad can appear only after you win, never during play, and never if you own Remove Ads.
- I got a new phone. How do I get my purchase back?
- Open Settings → Restore Purchases with the same Apple ID you bought with. Game progress is stored on the device and does not transfer.
- Do I need an account or an internet connection?
- No account, no sign-up. The game plays offline; ads and purchases need a connection when they happen.